Zootom Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or make a purchase on our website.
1. Information We Collect
We may collect the following types of data:
Personal Information: Name, email address, billing/shipping address, payment details.
Usage Data: IP address, browser type, operating system, and pages you visit on our site.
Cookies & Tracking Data: To improve your browsing experience and analyze website traffic.
2. How We Use Your Data
We use your personal data to:
Process and fulfill your orders
Provide customer support
Send order confirmations and updates
Improve our website and product offerings
Comply with legal obligations
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Enable essential site functions (e.g., shopping cart, checkout)
Remember your preferences
Analyze traffic and improve site performance
Cookie Control
On your first visit, you will see a cookie consent banner.
You can accept or decline non-essential cookies at any time.
You may also disable cookies through your browser settings, but some site features may not function correctly.
4. GDPR Compliance
If you are located in the European Economic Area (EEA), you have the following rights under GDPR:
Right of Access – Request a copy of the personal data we hold about you.
Right to Rectification – Request corrections to inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”) – Request deletion of your personal data.
Right to Restrict Processing – Limit how we use your data.
Right to Data Portability – Request transfer of your data to another service.
Right to Object – Object to processing of your data, including marketing.
To exercise these rights, contact us at privacy@zootomltd.com.
5. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Sharing Your Data
We do not sell your personal information.
We may share data with:
Service providers (payment processors, shipping companies)
Legal authorities when required by law
All third parties are required to handle your data securely.
7. Security
We use industry-standard encryption (SSL/TLS) and secure servers to protect your data. However, no method of transmission online is 100% secure.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Effective Date” listed above.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
info@zootom.com
Zootom Ltd,
48 West George Street,
2nd Floor, Glasgow,
Scotland, G2 1BP
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